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Interviewing: Tips on how to prepare, what to wear and how to handle tough questions.

  • Sep 18, 2017
  • 21 min read

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INTERVIEW PREPARATION

A Crash Course in Interview Preparation

Everyone loves to get this phone call: "This is Jane Doe. I'm calling to see if you'd like to come in for a job interview." Your pulse races, then your stomach drops: "What am I going to wear? What am I going to say?"

• An Interview Strategy: Telling Stories

• Four Don'ts When Dealing With Recruiters

• Four Questions to Ask a Potential Manager

• How to Answer the Toughest Interview Questions

• How to Deal With Interview Stress

• How to Get Answers to 5 Key Questions Before Taking a Job

• How to Handle Illegal Interview Questions (not relevant in RSA but still interesting)

• It's Your Turn: What to Ask an Interviewer

• Laid Off? So What?

• Mastering the Interview

• Minor Matters That Make Your Interview

• Phone Interviews: Tips to Get Called Back

• Six Common Job-Interview Questions

• Turning the Tables on a Bad Interviewer

• Worst-Case Scenario Survival Tactics for Job Seekers

TYPES OF INTERVIEWS

How to Ace a Meal Interview

Interviews can often be a multi-tasking nightmare. But when you throw a full table of food into the equation, things can really get messy.

Post Your Resume

Let employers find you.

• Mastering the Informational Interview

• Phone Interviews: Tips to Get Called Back

• Survival Tips for Group Interviews

• Taking Your Show on the Road

• The Second Interview

PRESENTING YOURSELF

Closing an Interview: Tips to Seal the Deal

Your job interview has been going great, and it's coming to a close.

• Develop Your Personal Brand

• Five Ways to Rescue a Dying Interview

• How to Turn Interviews Into Job Offers

• Interview In Style

• Interviewing With Body Language

• Job Hunting? Get Your Resume, Suit, and Credit Report Ready

• Showing Off Your Soft Skills

• The 10 Biggest Interview Killers

• The Art of Negotiating

• What Not to Say in an Interview

• What To Wear To Work This Fall

AFTER THE INTERVIEW

Closing an Interview: Tips to Seal the Deal

Your job interview has been going great, and it's coming to a close.

• How to Get Answers to 5 Key Questions Before Taking a Job

• Seal the Deal With Strong References

• Should You Accept the First Offer?

• The Second Interview

• The Waiting Game

• Two Words To Boost Your Career: Thank You

• What to Expect From a Background Check

• Why Do Employers Check Your Credit Report?

FIVE STEPS TO A SUCCESSFUL PHONE INTERVIEW

If your resume did its job and sold you for the position you want, the next step is usually a phone interview with the employer. This phone screen usually takes place with a company recruiter or HR staffer to prequalify you for an opening. Since your attitude and answers can either move you to the next round or signal "game over," you want to be ready before you get that call.

Here are the five required action steps to take during your phone screen to help move you forward to that all-important, face-to-face interview:

1. Brand yourself.

You're not the only candidate being called. A lackluster performance will get you quickly scratched. If you can differentiate yourself from the beginning, you'll rise well above your competitors. One of the surest ways to accomplish this is to develop a personal branding statement of your own. Also called a Unique Selling Proposition, this is a short sentence that describes who you are, your biggest strength, and the major benefit that you offer your next employer.

A personal branding statement (or USP) might be: "I'm a seasoned Project Manager whose strengths in identifying and solving problems have saved my employers over $10 million while completing over $35 million in projects during the past nine years."

A branding statement like this makes you memorable because it's focused and it offers a benefit (saving $10M). If you develop a branding statement, or USP, that clearly can identify who you are and what you can bring to an employer, you've caught their interest and separated yourself from the pack.

2. Show enthusiasm.

A positive attitude can go a long way in your marketing efforts. This is your opportunity to shine on the phone, so take full advantage. This is especially important if the call came at an "inopportune moment" and you feel caught off guard. If this is the case, remember, you're not the only candidate they're talking with. When the call comes, congratulate yourself, knowing that you were one of the few who did make the initial cut. Now it's time to put on your "game face"; join the conversation with pure enthusiasm and demonstrate the conviction that you are a top candidate for this job.

3. Listen and answer carefully.

One of the major complaints from employers and recruiters about candidates is that too often the candidate doesn't answer the question being asked. Since you're on the phone, this is especially critical because you don't have the advantage of visual cues such as eye contact or body language. Listen carefully to the question being asked and answer that question only. Don't ramble or try to anticipate the next question, or you may talk your way out of the next step -- a possible job interview.

4. Flatter them.

It pays to do some research on any company you apply to. After all, the question, "Why are you interested in us?", is going to come up. Therefore, it makes good sense to have your ducks in line before the call and to be ready to mention why this company impresses you. Don't be bashful. Mention the product line, their superior management, their unique marketing approach, etc. Make sure you have something positive to say about them.

5. Close.

At the end of the phone interview, if you would like to proceed and talk further with this company, take the initiative and ask what a good time might be for scheduling a face-to-face interview. If you feel uncomfortable asking that, then ask this simple question: "What's our next step?" This should eliminate any confusion and set the stage for your follow-up date, should you not hear back before then.

As a recruiter, Joe Turner has spent the past 15 years finding and placing top candidates in some of the best jobs of their careers. He makes it easy for anyone to find and land the job they really want all on their own in the shortest time possible. Discover more insider job search secrets by visiting his site.

Use Cleverness with Caution in the Interview

Well-meaning job seekers sometimes get too creative when making their cases to potential employers, such as the candidate who said he was "allergic to unemployment."

The contrived allergy and other wacky pitches were revealed by hiring executives in a recent survey by Accountemps, a large staffing service for financial professionals.

Creativity Can Backfire

The group of 150 senior executives offered several other examples of candidates going too far in their attempts to stand out:

• "One candidate said that we should hire him because he would be a great addition to our softball team."

• "A candidate sang all her responses to interview questions."

• "One individual said we had nice benefits, which was good because he going to need to take a lot of leave in the next year."

• "An applicant once told me she wanted the position because she wanted to get away from dealing with people."

The statements above reflect poor approaches to an interview question that is very common: "Why should I hire you?" Career experts offer several alternatives that can help job candidates respond more successfully.

Break It Down

Richard Phillips, founder of Advantage Career Solutions in Palo Alto, California, suggests a three-step approach that flows from the job description:

1. Begin your answer by listing the top three to five requirements of the job as you understand them, based on your research and what you've learned in the interview

2. Summarize how your skills and experience will enable you to make a significant impact in those areas.

3. Finish by stating your interest in the organization. Keep it short and sweet.

Tailor Your Story

Joe Turner, who wrote "Job Secrets Unlocked!" and runs jobchangesecrets.com, suggests that you prepare your best "story" to answer the question by showing how you will go the "extra mile."

"Here is where you recant that story of exactly how you worked 60-hour weeks, acquired new skills, or whatever it took to distinguish yourself and meet the challenge head-on to successfully make the sale, save the project, rescue a client, or whatever it was," he says.

"If you can monetize (put a dollar value on) the end result, your story will only be that much more dramatic. Since no other candidate can duplicate your own personal story here, you'll make a memorable impression."

Run With Your Ideas

During the process of researching the employer and preparing for the interview, think of what you might do if you had the position, advises Carla-Krystin Andrade, author of "Kick Start Your Job Search."

"Perhaps you have an idea for a new feature for their product or a new process that is relevant to the position," she says. "This is the perfect time to tell them about this idea and show them how you would bring value to the position if they hired you."

INTERVIEW PREPARATION

A Crash Course in Interview Preparation

By Christopher Jones

Everyone loves to get this phone call: "This is Jane Doe. I'm calling to see if you would like to come in for a job interview."

Your pulse races: A job interview!

It isn't until the night before the interview that your stomach drops, a feeling of slight dread sets in and you ask yourself, "What am I going to wear?" "What am I going to say?"

You've got a case of the pre-interview jitters: A good sign that you haven't spent enough time preparing.

Getting ready for an interview should begin at least three days before the interview is scheduled to take place. This week, we'll run down the top things you should do before the big day arrives.

The Clothes Make the Job Seeker

Make sure your interview clothes are clean and pressed a few days beforehand.

The last thing you want to worry about the night before an interview is pleading with your drycleaner or getting burned by a hot iron.

Also, make sure you have a neutral colored umbrella on-hand in case of rain.

Don't Forget Your Resumes!

Make good-quality copies of your resume on a nice grade of paper. Take more copies than you will possibly need -- just in case. Store the copies in a folder where they will stay clean and unwrinkled.

Organize your portfolio, tear sheets, professional reference lists or any other papers you think your prospective employer would like to see.

Make sure your purse or briefcase is stocked with everything else you'll need: A working pen (no pencils!), a notebook, breath mints, a comb, the umbrella I mentioned and some tissues.

Practice Makes Perfect

Like most things, people get better at interviewing with a little practice.

Dedicate one night prior to the interview to a mock QandA. You can set this up with a friend or conduct the interview yourself with a list of frequently-asked interview questions and a mirror.

Don't panic if, during the actual interview, you are not asked any of the questions you practiced. The point of practicing is to "warm up" to the process of answering questions on the fly.

Do Your Homework

Spend at least two days before the interview researching the company. Take notes. Memorize important facts.

A little preparation goes a long way. A couple of hours researching the company and practicing answers to interview questions can give you that extra bit of confidence you need to ace the interview.

An Interview Strategy: Telling Stories

A Job Interview Is Not an Interrogation

By Joe Turner

Digg If you read many books on job interviews, you'll notice that some feed you lists of interview questions that you should learn answers to. But an interview is not an interrogation; it's a conversation. Thus, I believe the best way to prepare for an interview is to come armed with a multitude of small stories about both your business and personal life.

Conversation Wins the Job

Competency-based interviews, as opposed to traditional interviews, have become more common today. In a traditional interview, the interviewer will ask you questions focused on whether you have the skills and knowledge needed to do the job. A competency-based interview goes further by asking you additional questions about your character and personal attributes that can better determine whether you fit their corporate culture. These are called "behavioral competencies."

A competency-based interviewer will spend about half the interview on your job skills, and about half on your behavioral competencies. He or she will be looking for evidence of how you have acted in real situations in the past. So having your stories ready to go, and discussing them during a conversation between two equals, plays very well for this type of interview.

The Interviewer's Priorities

An employer wants to find out:

Are you an asset or liability? In other words, will you either make money or save money for the company?

Are you a team player? Will you fit into the corporate hierarchy or be like sand in the gears? Can you take and give (if appropriate) orders?

Will you fit into the company culture? They don't want prima donnas.

Your Story Strategy

The best way for an interviewer to get answers to the questions above is for you, the interviewee, to take the initiative. You should have several personal stories that you can tell as examples of your successes, and each story should last between 30 to 90 seconds.

You should start by developing your stories around these areas:

Examples of when you either made money or saved money for your current or previous employer.

A crisis in your life or job and how you responded or recovered from it.

A time where you functioned as part of a team and what your contribution was.

A time in your career or job where you had to overcome stress.

A time in your job where you provided successful leadership or a sense of direction.

A failure that occurred in your job and how you overcame it.

Any seminal events that happened during your career to cause you to change direction and how that worked out for you.

Actions speak louder than words. Your actions in the past -- relayed in story form -- will tell a company much more than any generic response. Your stories will give the interviewer the tangible examples he or she seeks, and they will convey a very strong sense of your individuality, making you stand out more.

--------------------------------------------------------------------------------

As a recruiter, Joe Turner has spent the past 15 years finding and placing top candidates in some of the best jobs of their careers.

Four Don'ts When Dealing With Recruiters

By Erin Hovanec

Digg What's the first step to getting a job interview? Getting past the recruiter.

Recruiters are usually your first contact with a potential employer. And they often decide whether your resume lands on the hiring manager's desk or in a far-off filing cabinet.

While it's important to know the basics of what recruiters do, you also need to know what they DON'T do. After all, you don't want an inappropriate request to ruin your chances for an interview.

Here are four things you shouldn't ask of a recruiter.

Don't Be Overly Friendly

Sure, recruiters are usually warm, friendly and helpful. After all, it's their job to put you at ease and guide you through the hiring process. But they're professional colleagues, and it's crucial that you never forget it.

Think of the recruiter as a respected coworker and treat them accordingly. Be friendly, but not overly casual or familiar. It's wise to keep personal conversations, jokes and physical contact to a minimum.

After a tough interview with a hiring manager, you may be relived to see a recruiter's smiling face. Don't be tempted to let your guard down though; you're still "on," even if the interview has ended.

A useful rule of thumb: Don't say or do anything in front of a recruiter that you wouldn't say or do in front of your boss (or your mother).

Don't Expect Career Coaching

The recruiter's goal is not to help you get a job. It's to help you navigate the hiring process at one specific company.

Recruiters aren't career coaches. It's not appropriate to ask them to help you craft your cover letter, edit your resume or plan your career path.

You can ask questions about the company or industry in general, but try to relate your questions to the job you're being considered for. And save your best, most thoughtful questions for the hiring manager -- that's who you need to impress most.

Don't Ask for Insider Information

There's only one job candidate you really need to worry about: You.

Though it may be hard to resist, don't ask about who you're up against for a job. Recruiters generally won't share information about other candidates. And asking for specific details about the competition makes you look insecure in your own skills.

However, questions about the hiring process or the position itself are fair game. Here are a few questions you can feel comfortable asking:

Are you still interviewing candidates?

How large is the current pool of candidates?

How would you describe the ideal candidate for the job?

Is there anything I can do to make myself a stronger candidate?

The best way to get an edge on the competition? Make yourself a more competitive candidate.

Don't Request Special Treatment

Although you may wish you were, you're probably not the only candidate for the job.

And, while recruiters are often happy to help, their aim is not to be your advocate to the hiring manager. Their aim is to fill a position.

Never ask a recruiter to put in a good word for you with the hiring manager. If they think you're a strong candidate, they'll probably sing your praises anyway.

Also, don't ask them to relay a message to the hiring manager for you. Instead of saying, "Tell So-and-So it was very nice to meet him ...," send a thank you note.

Taking the initiative and speaking for yourself shows the hiring manager that you're capable, confident and conscientious.

Remember, if you treat the recruiter well, chances are they'll treat you the same way.

Four Questions to Ask a Potential Manager

By Caroline Levchuck

Digg Happiness on the job sometimes comes down to one person: Your manager.

Your manager can matter more than money, title or benefits. People don't always quit jobs, they sometimes quit bosses. Many workers leave a position because they're unhappy with their bosses.

On the other hand, if you genuinely like and respect your boss, your job can be rewarding, fulfilling and even fun. But how can you ensure that you and your potential boss will get along?

While there are no guarantees, you can often recognize a boss who's right for you -- if you ask the right questions.

The Ideal Employee

Do you want to know what your potential manager will expect from you?

Ask her, "What's your ideal employee like?"

If her ideal employee works long hours on a regular basis, expect to do the same.

If her ideal employee is someone who never questions procedure, don't plan to arrive and immediately implement new ideas.

If her ideal employee works independently, rest assured that you won't be micro-managed.

You're likely to be happier on the job if you and your potential manager have similar working styles. After all, everyone deserves a manager who thinks that they're the ideal employee.

The Skinny on the Staff

You can tell a lot about your potential manager from his staff.

Ask him, "Can you tell me about the people I'd be working with? How long have you worked with them?"

Pay attention to how well your potential boss seems to know his staff. Can he list their individual accomplishments? Is he proud of them?

Note his tone and energy when he talks about his team. Does he sound upbeat and positive? Or is there a hint of frustration or disappointment in his voice?

Also note how long his staff has worked with him. High turnover can be a red flag, and happy employees are more likely to stay put.

Results and Rewards

Do you want to excel on the job? If so, then you need to know how a potential manager defines excellence.

Ask her, "How do you measure success on the job?"

You may be accountable to complete projects to deadline and under budget. Or perhaps you'll need to reach a certain benchmark in your performance, for example a dollar value in revenue or a percentage of satisfied customers.

You should also ask about the typical career path for an employee who successfully meets his goals. After all, you want to work for a manager who recognizes and rewards excellence.

A Problem Solved

Sooner or later, a problem will arise. And you need to know how a potential manager will handle it.

Ask him, "What's your approach to solving problems?"

Knowing how a potential manager solves problems can give you insight into his management style. Does he prefer to take charge and make a decision independently? Does he delegate the decision to a staff member? Or does he favor a more collaborative style of problem solving?

Finally, keep in mind that a potential boss' overall attitude toward answering questions can be very telling about his management style. If he's open to questions and answers thoughtfully, he's likely also open to exploring and improving his working relationships. And that's one quality that makes for a great manager.

How to Answer the Toughest Interview Questions

By Caroline Levchuck

Digg You know they're coming: Those seemingly unanswerable questions that pop up during job interviews.

You can't clam up. And you don't want to stutter and stammer. So what's a job seeker to do?

The 'Future' Question

Otherwise known as the "big picture" question, the future question goes something like this: "Where do you see yourself in five years?"

The best tactic: Talk about your values.

Don't get too detailed about your specific career plan. Instead, discuss things that are important to you professionally and how you plan to achieve them. If growth is a goal, mention that. You can also talk about challenge, another value that employers prize in their employees.

The 'Salary' Question

Most people will tell you that whoever answers this question first loses. But that's not necessarily true.

When an interviewer asks your salary requirement, try first to gently deflect the question by inquiring about the salary for the position.

If the interviewer presses you for a number, give a range. To decide on a range, think about the salary you want, your salary at your most recent position and the industry-standard salary for the job.

The bottom line: The salary question is one of the most important, so you should prepare for it in advance and plan what to say.

The 'Why' Question

There's a fine line between boastful and confident. And you need to learn it.

When an interviewer asks you why they should hire you, you're going to have speak confidently and honestly about your abilities. But you should avoid sounding overly boastful.

Aim for earnest and prepare by practicing. That's right: Stand in front of the mirror and acknowledge your abilities and accomplishments to your reflection. Tell yourself: I have a very strong work ethic. I have integrity. I have excellent industry contacts. I aggressively pursue my goals.

It's sometimes hard to praise yourself, but after a few sessions you'll sound sincere.

The Seemingly Silly Question

If you were a tree, what kind of tree would you be? What if you were a car? Or an animal?

These type of questions can bring your interview to a screeching halt.

First, don't panic. Pause and take a deep breath. Then remind yourself that there's no "right" answer to these questions. The job isn't hinging on whether you choose to be a spruce versus an oak.

Interviewers usually ask these questions to see how you react under pressure and how well you handle the unexpected. It's not so important what type of tree (or car, or animal) you choose as that you explain your choice in a way that makes you look favorable.

So, be a spruce -- because you want to reach new heights in your career. Or be an oak -- because you plan to put down roots at the company. Either way, you'll get it right.

How to Deal With Interview Stress

By Caroline Levchuck

Digg To many job seekers, "stress" is synonymous with "job interview."

Job seekers stress over landing an interview. Then they stress over preparing for it. And then they stress over what to wear, what to say, if the interviewer will like them and more.

But the worst stress of all often occurs during the interview. This is the stress that can cause you to blow it. It can make you freeze, panic, chatter aimlessly, lose your train of thought or perspire profusely.

So how can job seekers keep cool when it counts? Relax. A few simple

techniques can help calm frayed nerves and sooth interview jitters.

Early Warning

Timing is everything: Don't cause yourself undue stress before a big interview.

Arrive about 10 minutes before the interview is scheduled to begin.

If you arrive too early, you'll sit and wait and worry. And if you arrive too late, you may find yourself racing in the door, your heart already pounding from a last-minute dash.

A ten-minute, pre-interview break will give you an opportunity to catch your breath and acclimate to your surroundings. It's enough time, but not too much time.

Picture This

You can make your dream a reality. Use your imagination to stay calm during a job interview.

Visualization is a relaxation technique in which you create a mental image of a stressful or challenging situation. Then you imagine yourself succeeding in the situation. By doing so, you're mentally preparing to handle the event in real life.

You can practice visualization in the days, hours or even minutes before an interview. Simply close your eyes and breathe deeply. Picture yourself greeting the interviewer confidently and answering tough questions with ease.

Practice succeeding in your imagination, and soon you'll be doing it in reality.

Relax

A relaxed job candidate is a confident job candidate.

Show the interviewer that you're calm, composed and in command during an interview. He's likely to assume that you'll be rock-solid on the job too.

Use these tips to stay relaxed during an interview:

Breathing deeply and slowly (and quietly, of course).

Sit up straight and don't cross your legs or arms.

Speak slowly and pause for breath often.

Keeps your hands and jaw relaxed; no clenching.

Smile -- it really is contagious!

Pause, Don't Panic

In every interview, there comes a moment that doesn't go according to plan. There's an awkward silence. You stumble over your words. You flub a tough question.

Don't panic. Now's the time to put your relaxation skills into overdrive.

It's much easier to control fear and panic as it starts to build than to calm yourself down once they've begun to spiral out of control.

When you feel yourself starting to panic and lose focus, pause. Tell yourself silently that you can do this. Take a deep breath. Refocus. And then resume interviewing.

A quick ten-second pause can be all you need to regain your composure and get back in control. And the interviewer likely won't even notice.

How to Get Answers to 5 Key Questions Before Taking a Job

By Margaret Steen

Digg Three times during his career, Leslie G. Griffen has asked a prospective employer whether he can walk around the company and talk with employees about how they like their jobs. Twice the employers gave him the go-ahead, which told Griffen they were confident their employees were happy. One employer balked - a sign that this was not a good match.

"Most companies will talk the talk. They'll talk about how important employees are," says Griffen, who is now principal of The Griffen Group, which provides human resources and career coaching and consulting services, in Lee's Summit, Mo. How an employer responds to this request is almost as telling as the answers employees give. "If they pull back in their chair and say, 'You want what?' it's probably an indication that they might not be being straight up with you."

When you're considering taking a new job, it's important to find out how a potential employer treats employees. But getting the answer to that question, along with others that will help you determine if you'll be happy at the company, may take some sleuthing. Here are five questions that will help you decide if the company is a fit - and some unconventional ways to find the answers:

What makes employees join this company and stay here? You can always ask your potential manager this question in an interview. But if you ask the employees you see while walking around the premises, as Griffen did, you'll get a wider variety of answers - and possibly more honest ones.

How are people treated here? You may not even need to ask anyone this - just observe carefully from the time you set foot in the building. When you arrive for your interview, are you kept waiting with no explanation? Does the interviewer interrupt your conversation to take phone calls? "Try to come at different times if you have multiple interviews," advises Gail Ginder, a leadership coach with the Claros Group in Healdsburg, Calif. That way you'll see if the mood around the building changes with the time of day.

What are the unspoken rules? For this and other questions that are best asked of employees, you have two options. One is to use your network to find employees who work at the company but aren't involved in hiring you. The other is to ask your interviewer - but only when it's clear that the interviewer has decided you're the best candidate and is trying to get you to sign on. "When they've decided you're the one, you can ask pretty much anything as long as you ask it well," Ginder says.

What happens when people make mistakes? The answer to this will give you insight into the company's management and culture. You can ask it of an interviewer late in the interview process, or ask employees who aren't involved in hiring. The key is to pose the question without sounding like someone who is planning to make a lot of mistakes. Use humor, Ginder advises. "Say, 'If I were lucky enough to be offered this job, I would never want to make a mistake. But what happens here when people make a mistake?'"

What is a typical week like? The answer to this question can give insight into everything from how long the workdays are to how many after-hours phone calls you can expect. Vic Snyder, senior career counselor at the University of Washington's Center for Career Services in Seattle, suggests that in informal conversations with employees, you pair this question with one about how often employees take their full vacations.

How to Handle Illegal Interview Questions

By Todd Anten

Digg Interviews are already stressful enough. Between promoting your skills, showing enthusiasm and laughing at the interviewer's bad jokes, you have plenty to concentrate on.

But when you suspect you've been asked an illegal interview question, stress levels can shoot even higher.

Fortunately, if you know in advance what kind of illegal questions are most apt to sneak into an interview, you can diffuse the situation immediately and move on to more important tasks -- like landing that job.

Three Ways to Answer Illegal Interview Questions

Most interviewers are not out to discriminate against job applicants. Many of the illegal questions that interviewers ask are unintentional -- in fact, if you tactfully point out the question is illegal, the interviewer will likely realize his or her gaffe and immediately retract the question.

The challenge for you is to figure out what to say while you're sitting in that chair, faced with an illegal question. You have three basic options:

Just answer the question. If you don't mind providing the information and you don't want to make waves, you can respond to the question and move on to the next one. Keep in mind, however, that you should only answer the question if you truly are comfortable providing the information -- it could come back to haunt you.

Refuse to answer the question. Inform the interviewer that the question doesn't seem to be legal or relevant to the specific requirements of the job. Be forewarned, though, that such a direct response should really be saved for questions that are offensive or deeply troubling.

Don't answer the question, but answer the intent behind the question. This is usually the best option, since it allows you to provide a tactful answer without sacrificing your rights. To answer the intent behind the question, try to figure out what the interviewer REALLY wants to know. For example, if the interviewer asks if you are a U.S. citizen (which is an illegal question), a smart answer would be, "If you mean to ask if I am legally authorized to work for you, the answer is yes." In cases like these, it's best to rephrase the question into a legal one and then answer it. This displays flexibility and composure -- strong job skills.

An Age-Old Question

Recent reports say that workers are planning to hold jobs well into their senior years. Many even plan to hold off retirement until their 70s or 80s in order to continue bringing in paychecks.

Unfortunately, this has resulted in an increase in complaints from older workers of age discrimination in the workplace, according to the Equal Employment Opportunity Commission (EEOC).

The good news is that interviewers are not allowed to ask you your age during an interview. With some rare exceptions, the only age- related question they can ask is if you're over the age of 18.

One thing to keep in mind: The EEOC's Age Discrimination in Employment Act of 1967 only protects workers who are 40 years old and older from age discrimination and in workplaces with 20 or more employees. However, some local governments have laws that also enforce age discrimination rules for younger applicants and smaller workplaces.

Married ... With Children?

Women make up nearly half of the U.S. workforce, according to the Department of Labor. And as their numbers grow, so do the potential pitfalls they may face during an interview, especially when asked about marriage, children and pregnancy.

While illegal interview questions surrounding relationships, marriage and children are generally more problematic for female job candidates, protection from discrimination applies equally to male candidates.

Basically, you should be suspicious if you are asked any questions about your marital status, your family status, your future plans for children or your child care accommodations.

So what can employers ask? Questions that deal directly with the job requirements (e.g., "Are you willing to relocate?").

Yes, many proud parents enjoy telling stories about their children, and there may be a temptation to trade toddler stories with a friendly interviewer who has a family picture on his or her desk. But to avoid potential problems, err on the side of silence.

A Race for a Job

A recruiter friend of mine told me a story of how she accidentally asked someone an illegal interview question.

 
 
 

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